A Aushvar
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Contact us

We're here to help with orders, payments, deliveries and any concerns.

Customer support

For help with an order, payment, delivery or your account, the fastest route is the “Report an issue” button on the relevant order in the app — it reaches us with the order details attached. You can also email us:

  • General support: [email protected]
  • Support hours: Monday–Saturday, 9:00 AM – 9:00 PM IST (excluding public holidays).
  • We aim to acknowledge emails within 24 hours and resolve most order issues within 48 hours.

Operated by

Enbod Technologies Private Limited
CIN: U63122KA2024PTC183450 · Incorporated 15 January 2024 (RoC Bengaluru)
Registered office: No. 467/468, Krishna Temple Road, Indiranagar 1st Stage, Indiranagar, Bengaluru, Karnataka 560038, India
Email: [email protected]

Grievance Officer

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023, any complaint regarding the Platform or your personal data may be addressed to our Grievance Officer:

Grievance Officer: Vishnu Surendranath, Director
Aushvar — Enbod Technologies Private Limited
No. 467/468, Krishna Temple Road, Indiranagar 1st Stage, Indiranagar, Bengaluru, Karnataka 560038
Email: [email protected]

We will acknowledge grievances within 48 hours and resolve them within the timelines prescribed by applicable law. For data-related complaints, if you are not satisfied with our response you may escalate to the Data Protection Board of India.

Pharmacies, labs & delivery partners

Interested in joining as a pharmacy, diagnostic lab, sample collector or delivery partner? Write to [email protected].

Press & business enquiries

For media, partnership or business enquiries, email [email protected].

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